Terms of Service

1. Acceptance

By accessing this website or engaging ROI Revolutions LLC you agree to these terms. If you do not agree, please do not use the site or our services.

2. Services and scope

Marketing services are delivered under a separate written proposal or statement of work that defines deliverables, timelines, fees and the named senior lead. Where a signed agreement conflicts with these terms, the signed agreement controls for that engagement.

Website content, including case studies, benchmarks and results, describes past outcomes for specific clients. It is illustrative and is not a guarantee of future performance.

3. Client responsibilities

To deliver work on schedule we rely on you to:

• Provide timely access to accounts, analytics, brand assets and stakeholders.
• Review deliverables and provide consolidated feedback within agreed windows.
• Ensure content, claims and materials you supply are accurate, lawful and yours to use.
• Maintain your own media spend accounts and pay platforms directly unless the statement of work says otherwise.

4. Fees and payment

Engagements are billed as flat monthly fees or fixed-project fees as stated in the statement of work. We do not bill a percentage of media spend. Invoices are due within the terms stated on the invoice; overdue balances may pause work after written notice.

5. Intellectual property

On full payment you own the final deliverables created specifically for you. We retain ownership of our pre-existing frameworks, templates, internal tooling and know-how, and may reuse them across engagements. This website's design, copy and marks remain our property.

6. Confidentiality

Each party will protect the other's non-public information and use it only to perform the engagement. We will not disclose client-identifying results publicly without written permission.

7. Acceptable use of this site

You may not attempt to gain unauthorised access, scrape at a rate that degrades service, submit false or malicious form data, or use the site to distribute unlawful material.

8. Disclaimers and limitation of liability

This website is provided on an "as is" basis without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law our aggregate liability arising out of an engagement is limited to the fees paid to us for the three months preceding the claim, and neither party is liable for indirect or consequential losses.

9. Termination

Either party may end an engagement in line with the notice period in the statement of work. Fees for work performed up to the termination date remain payable, and we will hand over deliverables and account access on request.

10. Governing law and contact

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in North Carolina.

Questions about this document can be sent to help@roirevolutions.co, by phone at +1 (540) 952-0515, or by mail to ROI Revolutions LLC, 2765 Bunnlevel Erwin Rd, Erwin, NC 28339-875. We respond during Mon–Fri, 8:00am – 6:00pm ET.